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  2. Frequently Asked Questions

Frequently Asked Questions

  • Do you have bath towels and face towels?

    Bath towels and face towels are always available at the entrance to both large public baths and open-air baths.
    Please come empty-handed excContinue reading
  • Does "Gin no Mikazuki" come out to all customers?

    <Main Building>In principle We offer two nights for 1 night and two nights a week from room rates of 19,800 yen or more (tax not included).
    Continue reading
  • Is there a shuttle?

    JR Gero Station is a shuttle from JR Gero Station, so please make a reservation in advance.
    Before you leave, please let us know at what timContinue reading
  • Is there a non-smoking room?

    There is no non-smoking room, but we have ozone deodorization and sterilization.
    Also, ashtray is not installed in the room.
    If you wish, plContinue reading
  • Please let me know your check-in / check-out time.

    Usually, check-in is from 2 PM to 7 PM and check-out is 10 AM.
  • By what time can I have a meal to check in?

    In principle it will be until 10:30 am arrival time.
    Thank you.
  • Do you get Hida Beef?

    Hida Beef dishes are served for dinner.
    Cooking methods will change as menus change instead of the month,
    We will offer you.
  • Which is the place of meals?

    ●Main building ... All the guest rooms will be cooked in the morning and evening.
    ●Annex, Yuuka Tei...
    "General guest room" → We will enjoyContinue reading
  • Is there a bedroom?

    There are 3 Japanese + Western rooms, and 3 rooms are rooms with open-air bath.
    <Main Building>Yoimachigusa no Ma Yuuka Tei Kochoran no Ma, Continue reading
  • Is there a barrier free response?

    Rooms for disabled people,
    It is possible to respond by the suite with outdoor bath "Kochoran no Ma".
    In this room you can also move by wheeContinue reading
  • Is there a refrigerator in the room?

    Each room is equipped with a refrigerator.
    Drink in the refrigerator (original mineral water Mahousui beer, tea) are free of charge.
    Please Continue reading
  • Can I connect to the Internet?

    Internet connection is available throughout the whole Wi-Fi free.

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Please feel free to contact us if you have any questions.